Personal information that we collect

When you visit the Koheva website, Our algorithm gathers specific information about your device in an automated manner. This includes details about your web browser, IP address, time zone, and certain cookies that have been set on your device. Additionally, as you browse our site, we collect information about every single web page or product that you check, what websites or search terms referred you to the Site, and some details about how you interact with the pages. We refer to this automatically-collected information as “Device Information”.

The Device Information is gathered using the following technologies:

• “Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to purchase on our website, certain information is collected, such as your name, billing address, shipping address, and payment information (including credit card numbers, UPI, email address, and phone number. We refer to this information as “Order Information”.

The "Personal Information” we talk about in this Privacy Policy are both Device Information and Order Information, which are collected at different stages of your interaction with our Website.

How do we use your personal information?

The Order Information is used to fulfill any orders placed on our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, this Order Information is used to:

• Intercommunicate with you;
• Strain our orders for potential risk or fraud
• Use your chosen preferences and product details, and suggest more such products basis your interest, via advertising. 

The information we gather about your device is used by us to identify potential risks and fraud, specifically by examining your IP address. Additionally, we employ this information to enhance and optimize our website. This includes generating analytical insights into how our customers explore and engage with the Site, reducing the website loading time, and assessing the effectiveness of our campaigns. 

Sharing your personal information

We share your Personal Information with trusted third parties apps to help us use your Personal Information for the above-mentioned purposes. For example, our online store is powered by Shopify, read here about how Shopify uses your details- https://www.shopify.com/legal/privacy. To understand consumer behavior and preferences, we also use, Google Analytics. Read here how Google uses your information- https://www.google.com/intl/en/policies/privacy/. 

Your Personal Information may also be required by us to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, your Personal Information is to provide you with other relevant shopping suggestions via targeted advertisements or digital marketing communications. To understand how targeted advertising works, you can read more about it here- Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Use the links below, if you wish to opt out of our advertisements:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Further, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention

Once you purchase on our website, we will retain your order and personal details in our records unless you request us to remove this information.

Changes

We may update this privacy policy to account for modifications in our procedures or due to operational, legal, or regulatory reasons.

Minors

The website is designed for individuals who are 12 years of age or older.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at Mail@kiracosmetology.com